Why Can't I Find Your Name On My List?
We are occasionally asked why we don't participate in a particular
insurance plan, or if we would begin to participate in a plan that is cheaper
for the patient to purchase.
As you are probably aware, the health care field is undergoing a period of
change in the manner in which care is provided to the public. There are
many insurance plans that are being promoted that restrict your choice of
doctor to those on a specific list of participating offices. The participation
agreement between those plans and the providers usually requires the
provider to deliver care at a discount to those patients covered by that
plan. For some plans the discount is small, for some it is not.
Our orientation has always been to provide quality care. We use those
supplies and materials we consider to be the best available. We use
only
excellent laboratories and support services. We have an excellent staff of
qualified professionals with many years of training and
experience, and we take the time necessary to provide for quality treatment. We always look for value but we don't compromise
quality. Our practice has grown and continues to grow through referrals from our patients. These referrals are indicative of the high level of care
and service we strive to provide. Compare that with a referral from an insurance company. Upon what do you think their referral would be
based?
We do not participate in any plan that would encourage a more 'retail'
philosophy of practice. Dentistry is a service, not a product. For those plans
where a filling is a filling and a crown is a crown, it's always possible to
find a cheaper way. For us, the manner in which that service is provided
and the attention to details makes all the difference. We do not participate
in plans that require us to discount our treatment and encourage us to
make up the difference in volume. Nor will we make a practice of
charging patients different fees for identical services depending on which
insurance plan, if any, they belong to.
There is enough diversity in today's dental marketplace for everyone to
find a practice whose values they share. I hope this adequately describes
our values.
Sincerely yours,
Dr. Bill Williams & the staff of
Suwanee Dental Care