Browsing Archives of - 2016 February

Raving Fans: A Revolutionary Approach To Customer Service

Raving Fans: A Revolutionary Approach To Customer Service“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.” This, in a nutshell, is the advice given to a new Area Manager on his... Read More »

Instant Rapport

Instant RapportThe national bestseller that shows how anyone can master the proven scientific techniques of neurolinguistic programming (NLP) and forge instant relationships, instant chemistry, instant intimacy at will–now with a special chapter on sexual rapport! Trains the reader to control others’ perceptions, dissolve communication barriers, create more intimate relationships, negotiate more effectively, and... Read More »

Contact: The First Four Minutes

Contact: The First Four Minutes... Read More »

How to Win Friends and Influence People in the Digital Age

How to Win Friends and Influence People in the Digital AgeAn adaptation of Dale Carnegie’s timeless prescriptions for the digital age.Dale Carnegie’s time-tested advice has carried millions upon millions of readers for more than seventy-five years up the ladder of success in their business and personal lives. Now the first and best book of its kind has been rebooted to tame the complexities of modern... Read More »

Influence: The Psychology of Persuasion, Revised Edition

Influence: The Psychology of Persuasion, Revised EditionInfluence, the classic book on persuasion, explains the psychology of why people say “yes”—and how to apply these understandings. Dr. Robert Cialdini is the seminal expert in the rapidly expanding field of influence and persuasion. His thirty-five years of rigorous, evidence-based research along with a three-year program of study on what moves people to change... Read More »

Emotional Intelligence 2.0

Emotional Intelligence 2.0In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is... Read More »

Yes! Energy: The Equation to Do Less, Make More

Yes! Energy: The Equation to Do Less, Make More     The strongest energy always wins. That’s it! That’s the key to moving from your current situation, any situation, into the life you’ve always wanted.      Yes! Energy presents the power of the “Energy Equation,” which you can employ to attract abundance to all areas of your life. This formula can help you lead your... Read More »

Developing the Leader Within You

Developing the Leader Within YouDeveloping the Leader Within You is Dr. Maxwell’s first and most enduring leadership book, having sold more than one million copies. In this Christian Leaders Series edition of this Maxwell classic, you will discover the biblical foundation for leadership that John Maxwell has used as a pastor and business leader for more than forty years.... Read More »

Lead Like Jesus: Lessons from the Greatest Leadership Role Model of All Time

Lead Like Jesus: Lessons from the Greatest Leadership Role Model of All Time“The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time.” -Ken Blanchard With simple yet profound principles from the life of Jesus and... Read More »

Marketing The Million Dollar Practice

Marketing The Million Dollar PracticeWhat is it like to start over at age 48? Dr. Bill Williams tells his compelling story of climbing the seven mountains of success after falling into the abyss that captures so many professionals. Marketing the Million Dollar Practice is not just about ads, email campaigns or having a social media presence. The difference between... Read More »